SHIPPING

Important details & dates for Members

 

Shipping Windows & Timing

Fall Offer Shipments: Will commence shipping via UPS the week of October 12th, so long as transit route temperatures fall within our safe shipping range. Orders placed after that date will ship within a few days of receipt, weather permitting. If you have any full weeks in October or November during which someone 21+ is unable to sign for the delivery, please promptly email or call us at 509-525-1428.

Weather-Safe Shipping

We only ship when temperatures along the transit route are between 20–80 °F. When conditions exceed that range, orders remain in climate-controlled storage until temperatures are suitable. Extreme weather may delay shipments.

 

Signature Required

All orders ship via UPS Ground, or 2-day air for AK & HI only, and require an adult (21+) signature.
 

  • We strongly advise shipping to a business or to someone who will be home during the day. If you need help choosing an address, please call us. We’re happy to help!

  • If a delivery issue arises, please do NOT call UPS directly. Instead, try resolving it through your UPS My Choice account, or call us at 509-525-1428 as we have all the tools to assist you!

  • UPS will conduct 3 delivery attempts before returning your order to the winery.

 

Address Changes, Returns & Re-Routes

  • Fees apply to returned or redirected packages after they ship.
  • If your address or timing changes, please contact us before your order leaves Walla Walla.